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Life-threatening illness in prison: notification by the prison governor

Life-threatening illness in prison: when the prison governor notifies relatives, which order applies and what to check for people abroad or after a death.

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Mag. Christopher Angerer, Rechtsanwalt

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18 September 2026 · Mag. Christopher Angerer, Rechtsanwalt

If a sentenced prisoner becomes life-threateningly ill or injured and cannot notify relatives personally, the prison governor must make the notification. Section 72(2) of the Austrian Prison Act governs the person to be contacted. The rule concerns information about the health emergency and its designated contact person, not the general organisation of visits or phone calls.

Three questions decide the issue: Did the prisoner designate someone? Where does that person live? And is the prisoner able to notify relatives personally? This article explains the statutory order, the special rule for people abroad and the corresponding notification after a death.

Life-threatening illness or injury

Who must be notified in prison?

Choose the situation that determines your question.

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01 Question 1

Which situation applies?

The notification depends on the prisoner’s condition, a designated person and that person’s place of residence.

All paths

Classify a prison notification.

01

If a prisoner who is dangerously ill or injured cannot notify relatives personally, the prison governor takes over the notification.

Section 72(2) of the Prison Act requires two conditions: the prisoner is dangerously ill or injured, and the prisoner is unable to inform relatives personally. The medical report and the concrete inability to communicate therefore matter for the assessment.

Medical care in prison →
02

If the prisoner designated a person, that person must be notified.

The prisoner’s designation takes priority over the statutory order among relatives. Section 72(2) also allows the prisoner to request that other people be notified. For a later review, record when and to whom the designation or request was made.

Contact with relatives in prison →
03

Without a designated person, the statutory order of the nearest known relatives applies.

If no person was designated, the prison must notify the nearest person listed by law whose place of residence is known: first the spouse, then the oldest adult child, the father, the mother or the nearest other adult relative within the meaning of section 72 of the Criminal Code. If relatives are equally close, the oldest is notified.

Health care and records in prison →
04

The notification rule applies by analogy if the prisoner dies.

Section 72(3) of the Prison Act applies subsection 2 by analogy to a prisoner’s death. A designated person and, if there is no designation, the statutory order therefore remain decisive. Notification of a life-threatening emergency and notification after death are separate events that should be recorded separately.

Messages and contact with relatives →

When must the prison notify relatives?

Section 72(1) of the Prison Act requires every illness or injury of a prisoner associated with danger to life, as well as certain illnesses or injuries subject to a reporting duty and every suspicion of such a condition, to be reported to the prison governor. This internal report provides the basis for dealing with the health event.

The notification of relatives under subsection 2 concerns a narrower situation. The prisoner must be dangerously ill or injured and unable to inform relatives personally. An ordinary illness or general health concern does not automatically trigger notification under this provision.

Which contact person may the prisoner designate?

The prisoner may designate the person who is to be notified. That designation determines the contact for the specific notification. The rule creates a personal allocation instead of sending a general message to every relative.

At the prisoner’s request, the prison governor must also notify other people. It is therefore useful to distinguish a known contact person from an additional request for the particular emergency. Names, contact details and the time of the request are important for later questions.

Which order applies without a designation?

If the prisoner designated no particular person, the prison must notify the nearest person listed by law whose place of residence is known. The order begins with the spouse, followed by the oldest adult child, the father, the mother and the nearest other adult relative within the meaning of section 72 of the Criminal Code.

Age decides between relatives who are equally close. The prison must therefore identify the possible relatives and establish which places of residence are known. Relatives can assist by keeping the relationship, birth order and current contact details organised.

What applies to relatives abroad and after a death?

Under section 72(2) of the Prison Act, a person living abroad is notified only if none of the possible relatives lives in Austria. The place of residence of other possible relatives can therefore determine who is contacted.

For a death, section 72(3) provides that subsection 2 applies by analogy. The prison must therefore notify the designated person or, if no person was designated, the person identified through the statutory order. The notification after death should be documented separately from the earlier health emergency.

How can a missing notification be clarified?

For clarification, collect the prisoner’s name, the institution, the time of the health event and the known family situation. Also record any indication of a designated person, an additional request and the places of residence of possible relatives.

Ask the prison calmly to explain the notification and the person selected. If the issue also concerns treatment or access to records, a separate review of medical care in prison may be necessary. General messages and contact options are governed separately by the rules on phone calls from prison.

The statutory allocation

Separate designation, order and residence

The concrete situation determines which person is to be notified.

Notification under section 72 of the Prison Act
Situation Relevant rule Question to check
Person designated Section 72(2) Prison Act Who was designated?
No person designated Statutory order Who is the nearest known person?
Relatives equally close Age rule Who is the oldest person?
Person abroad Residence in Austria first Does a possible relative live in Austria?
Death Section 72(3) Prison Act Was the rule applied by analogy?

The family situation and known places of residence must be assessed in the individual case.

Important: Notification under section 72(2) requires a life-threatening illness or injury and the inability to notify relatives personally. The prison does not automatically notify every relative.

Frequently asked questions

Notification of relatives when a prisoner is in danger of death

Who must notify relatives if a prisoner becomes dangerously ill? +

If the prisoner cannot notify relatives personally because of a life-threatening illness or injury, the prison governor must make the notification under section 72(2) of the Prison Act.

Can a prisoner decide who is notified? +

Yes. If the prisoner designated a person, that person is to be notified. At the prisoner’s request, the prison governor must also notify other people.

Which relatives are notified if nobody was designated? +

Without a designation, the order is spouse, oldest adult child, father, mother and nearest other adult relative. If relatives are equally close, the oldest is notified.

Is a relative abroad automatically notified? +

A person abroad is notified under section 72(2) only if none of the possible relatives lives in Austria.

Does the rule also apply after a prisoner dies? +

Yes. Section 72(3) of the Prison Act applies the rule in subsection 2 by analogy to the death of a prisoner.

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Topics
life-threatening illnesssection 72 Prison Actrelative notificationprison governorprison law

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