Acute case of illness: report sick, the prison doctor must examine and treat (section 68 StVG).
For an illness or injury, section 68 StVG applies. If a prisoner reports sick or there are signs of a physical or mental illness, the prison doctor (Anstaltsarzt) must be notified. The doctor must examine the person affected, ensure the necessary medical and special treatment, assess the state of health and the fitness for work, and decide on accommodation. Health care (Gesundheitspflege) is a task of the institution under section 66 StVG.
What to do now: First, document the sick report, namely when it was made and to whom. Second, record the symptoms concretely and in writing, because that eases the medical assessment and leaves a trace on the file. Third, if a necessary examination fails to happen, repeat the concern in writing and point to the duty under section 68 StVG.