Against decisions, orders and conduct during enforcement, a complaint under Section 120 StVG is available.
Anyone who sees their rights violated by a decision, an order or the conduct of enforcement staff can lodge a complaint under Section 120 StVG. Under Section 121 StVG, complaints against subordinate staff are decided first by the prison governor (Anstaltsleiter). If the complaint is directed against a decision of the governor and he does not remedy it, the enforcement court (Vollzugsgericht) decides. The complaint has no suspensory effect, but it can be granted on request or ex officio.
What to do now: First, identify and substantiate the contested measure precisely, mere dissatisfaction is not enough. Second, keep the fourteen-day deadline in view, it is short. Third, check whether suspensory effect should be requested, for example where enforcing the measure would cause harm that is hard to make good.