A dated record of events helps assess what was known, what response followed and whether it caused the loss. Preserve letters, messages and notes that are lawfully available to the family. Ask a lawyer to determine which medical, court or prison records can be accessed through the relevant procedures. A record absent from the family's files does not show that the prison lacked it.
Section 8 AHG says the injured person should first ask the responsible public body in writing to state within three months whether it accepts or rejects the claim. Under section 8(2), the public body may recover costs under section 45 ZPO if it admits or satisfies the claim in the specified circumstances: no request or no sufficiently clear request was made, court proceedings began before the three-month period ended, or the claim was first raised during the proceedings. The cost entitlement runs for three months from assertion of the claim, but ends no later than the close of the oral hearing. Section 8 does not create a general three-month bar on bringing proceedings; an early claim can, however, carry cost consequences.
Section 6 AHG generally sets a three-year limitation period from the end of the day on which the injured person became aware of the damage. A claim caused by an unlawful decision or order cannot expire before one year has passed since it became final. If the damage remained unknown, or arose from an offence punishable only if committed intentionally and carrying more than one year of imprisonment, the period is ten years from when the damage arose. A section 8 request suspends limitation for the statutory period and, if the body responds within that time, until the response is served. Check the start, exceptions and suspension separately for each claim.