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Pre-trial detention

Phone calls in pre-trial detention in Austria

Phone calls in pre-trial detention under section 188 StPO: private contact, unrestricted counsel contact under section 59 StPO and right to appeal.

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Mag. Christopher Angerer, Rechtsanwalt

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1 July 2026 · Mag. Christopher Angerer, Rechtsanwalt

Phone calls in pre-trial detention are not a privilege but a right enshrined in law. Section 188 StPO governs contact with the outside world including visits and calls. Contact with counsel rests on a different and stronger basis: section 59 StPO guarantees it without restriction and without monitoring.

This post explains how often and with whom calls are permitted, which restrictions are lawful and how to challenge unlawful restrictions. Private calls may be subject to authorisation and monitoring. Calls with counsel are entirely exempt. Where rights are violated, an appeal to the Higher Regional Court is available.

Which step fits your situation?

Check your phone rights, secure contact with counsel or challenge a restriction: what do you need?

Telephone contact in pre-trial detention is governed by section 188 StPO. Contact with counsel is unrestricted under section 59 StPO. Choose what concerns you most and you will receive guidance with concrete first steps.

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01 Question 1

What is at the centre of your case?

The right to phone calls in pre-trial detention has several aspects. Contact with counsel rests on a different and stronger basis than private contact with relatives. Choose the angle that holds in your case.

All paths at a glance

Overview of all answers.

01

Private calls in pre-trial detention are possible but require authorisation and are subject to the house rules of the detention facility.

Under section 188 StPO persons in pre-trial detention are entitled to contact with the outside world. Calls with relatives and other trusted persons are permitted but require authorisation by the facility director and are subject to any conditions set in the remand order. Frequency and duration are governed by the house rules of the particular facility. A remand order may restrict contact to specific persons.

What to do now: First, check the facility house rules for call times and the authorisation procedure. Second, file an application with the facility director for approval of specific phone numbers. Third, check whether the remand order contains conditions on outside contact and inform counsel of any restrictions.

In depth: pre-trial detention at a glance →
02

Telephone contact with counsel is unrestricted under section 59 StPO and may neither be monitored nor prohibited.

Under section 59 StPO the accused has the right to communicate with counsel at any time and without restriction. This right includes telephone calls. Recording or monitoring of conversations between the accused and counsel is prohibited by law. The detention facility must provide the technical means for such calls. An order restricting this contact is open to appeal.

What to do now: First, inform counsel of the exact contact options in the facility and agree on call times. Second, if contact is refused, immediately lodge a written complaint and notify counsel. Third, document the incident with date, time and the name of the staff member who refused.

In depth: contact with counsel in pre-trial detention →
03

Private calls may be monitored and recorded. Costs are borne by the detainee. Specific persons may be excluded by order.

Under section 188 StPO calls with persons other than counsel may be restricted by the court or the public prosecutor if the purpose of pre-trial detention requires it. Recording and monitoring by the facility is permissible. The costs of calls are borne by the detainees themselves. Sufficient funds must be on the detainee's account.

What to do now: First, have the phone account topped up on admission and inform relatives of the procedure. Second, keep the list of approved numbers complete and up to date. Third, if contact with counsel is unexpectedly monitored or recorded, involve the defence immediately, as counsel calls must be exempt.

In depth: rights in pre-trial detention →
04

A restriction on outside contact can be appealed to the Higher Regional Court.

Restrictions on outside contact in pre-trial detention can be challenged by appeal. The competent court is the higher regional court. The appeal must be lodged within three days from service of the order. If contact with counsel under section 59 StPO is impaired, the appeal must be filed immediately and the defect expressly raised.

What to do now: First, observe the three-day deadline and examine the order systematically for unlawfulness. Second, coordinate the appeal with counsel and attach all relevant evidence. Third, in parallel file a complaint with the legal protection officer at the facility.

In depth: detention appeal →

Legal basis: section 188 StPO and section 59 StPO at a glance

Under section 188 StPO persons in pre-trial detention are entitled to contact with the outside world. Calls with relatives and other trusted persons are generally permitted but require authorisation by the facility director. The remand order may restrict contact to specific persons if the purpose of pre-trial detention so requires.

Contact with counsel is strictly separate. Section 59 StPO guarantees the accused the unrestricted right to communicate with counsel at any time. Recording or monitoring of these conversations is prohibited by law. The detention facility must provide the necessary technical means.

In addition the house rules of the individual facilities govern call times, the authorisation procedure and costs. Knowing these rights enables detainees to identify and raise violations immediately.

Restrictions in practice and the right to appeal

The facility may record and monitor private calls where an order to that effect exists. Costs are borne by the detainee from the in-house account. Where funds are insufficient relatives may top up the account from outside. Approved numbers must be notified in advance and are maintained on a list.

A restriction or prohibition of private calls can be challenged by appeal. The deadline is three days from service of the order. The competent court is the higher regional court. Where contact with counsel is impaired an appeal must be filed immediately and the defect expressly raised.

In practice many problems can be resolved through early communication with the facility management. Where that is not possible counsel must be involved and a written complaint drafted. Documenting the incident with date and name facilitates further proceedings.

Phone rights at a glance

Private contact and contact with counsel: the key differences

The right to phone calls in pre-trial detention is divided into two parts. The overview compares private contact and contact with counsel on the main points.

Phone rights in pre-trial detention under section 188 StPO and section 59 StPO
Feature Private contact (s. 188 StPO) Counsel contact (s. 59 StPO)
Legal basis Section 188 StPO Section 59 StPO Stronger protection
Authorisation Authorisation by facility director needed No authorisation required Unrestricted access
Monitoring Recording permissible where ordered Monitoring prohibited by law Absolute prohibition
Costs Borne by the detainee Borne by the detainee Same cost position
Remedy Appeal within three days Immediate appeal on violation Priority on appeal

Section 188 StPO governs private calls; section 59 StPO governs contact with counsel.

Frequently asked questions

What people often ask about phone calls in pre-trial detention.

How often may one call in pre-trial detention? +

Frequency is governed by the house rules of the facility and any conditions in the remand order. A blanket call prohibition is not permitted. Contact with counsel under section 59 StPO is not subject to time restrictions.

Are calls in pre-trial detention recorded? +

Private calls may be recorded and monitored where an order exists. Calls with counsel may not be recorded or monitored. Any violation must be raised immediately.

Can contact with specific persons be banned? +

Yes. The remand order may restrict outside contact to specific persons if the purpose of pre-trial detention so requires. Contact with counsel cannot be prohibited.

Who pays for calls in pre-trial detention? +

Costs are borne by the detainee from the in-house account. Relatives may top up the account from outside. The applicable rates are set out in the facility house rules.

What to do if contact with counsel is refused? +

Immediately lodge a written complaint, record the date, time and name of the staff member who refused, and notify counsel. A violation of section 59 StPO is a serious procedural defect.

Topics
untersuchungshafttelefonieparagraph-188-stpoaussenweltverteidigerkontakt

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