The first step is to establish the place of detention. Ask which police detention centre the person is being held in and note the file number of the Federal Office as soon as it is available. Both are needed for every further submission and for making contact.
The second step is prompt legal representation. Immigration detention is an urgent matter of aliens law in which every day counts. A lawyer can inspect the file, examine the detention order, file an application for a less restrictive measure under § 77 FPG and, where appropriate, lodge the detention appeal.
The third step is gathering the exculpatory documents. Anything that proves a stable life situation is helpful: an address suitable for registration, the willingness of a reliable reference person, evidence of family ties in Austria and, where relevant, indications of health impairments or special need for protection. This evidence supports both the application for a less restrictive measure and an appeal.
The fourth step concerns contact. Clarify the visiting arrangements and telephone options with the respective police detention centre. Contact with the legal representative is to be kept separate from this and enjoys special protection.