A complaint to the enforcement chamber is admissible against prison management orders if the statutory deadline is observed.
Under section 16 StVG enforcement chambers at regional courts at the seat of the Higher Regional Courts of Vienna, Linz, Graz and Innsbruck are competent for complaints against prison management orders. A complaint is only admissible against a formal order, not against informal measures. The complaint period begins to run from service of the order.
What to do now: First, check whether a formal order exists or whether the prison management merely took an informal measure. Second, document the time of service of the order and calculate the complaint deadline. Third, seek legal advice immediately if uncertain, so as not to miss the deadline.